Akshar Investment

✔ DO’S	✘ DON’TS
✔ Read the SID, SAI, and KIM of any scheme before investing.	✘ Do NOT invest based on someone else’s recommendation without understanding your own risk profile.
✔ Complete your KYC and risk profiling before your first investment.	✘ Do NOT share your OTP, password, or login credentials with anyone including our staff.
✔ Invest based on your financial goals, risk appetite, and time horizon.	✘ Do NOT expect guaranteed or assured returns from mutual fund investments.
✔ Review your portfolio at least once a year with your distributor.	✘ Do NOT invest in schemes that do not match your assessed risk profile without understanding the risks.
✔ Check your Consolidated Account Statement (CAS) regularly for accuracy.	✘ Do NOT ignore unsuitability communications — they are issued for your protection.
✔ Inform us immediately if your contact details, bank account, or nominee details change.	✘ Do NOT make investment decisions based on past returns alone — past performance is not indicative of future results.
✔ Keep your login credentials for portals secure and confidential.	✘ Do NOT delay reporting discrepancies in your account statement or transaction confirmations.
✔ Ask questions if you do not understand any product feature, risk, or fee structure.	✘ Do NOT share your personal financial data on unofficial WhatsApp groups, Telegram channels, or social media.
✔ Use the SEBI SCORES portal (scores.sebi.gov.in) if not satisfied with complaint resolution.	✘ Do NOT hesitate to escalate complaints if not resolved within promised timelines.
✔ Report any suspicious communication claiming to be from us immediately.	✘ Do NOT fall for fraudulent schemes promising unrealistic returns. Report to SEBI.

YOUR RIGHTS AS AN INVESTOR

Right to Information
Receive complete and accurate information about MF schemes (SID, SAI, KIM, Fact Sheets) before investing.
Right to Commission Disclosure
Know the commission earned by the distributor on your investments.
Right to Timely Communication
Receive timely transaction confirmations and periodic account statements.
Right to Grievance Redressal
Lodge complaints and receive prompt resolution per the Escalation Matrix (Ack: 3 days; Resolution: 15 days).
Right to Suitable Recommendations
Receive suitability-appropriate recommendations based on documented risk profile.
Right to Escalation
Access SEBI SCORES (https://scores.sebi.gov.in/) and SMART ODR (https://smartodr.in) for unresolved grievances.
Right to Data Privacy
Access, correct, and request erasure of personal data under DPDPA 2023.

Investor Charter — Our Commitment

We will always act in your best interest and follow the AMFI Code of Conduct.
We will conduct proper risk profiling before any recommendation.
We will disclose all commissions received from AMCs transparently.
We will not guarantee or promise any specific returns on investments.
We will not indulge in mis-selling, churning, or pushing products for commission.
We will provide all scheme-related documents (SID/SAI/KIM) before investment.
We will ensure every transaction is tagged with the EUIN of the concerned person.
We will resolve grievances within 15 working days and provide escalation options.